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Super Serving the Superfan

Grand Ballroom

Wednesday, October 15, 2025, 10:00 AM

Moderator:

Ted Cohen, Managing Partner, TAG Strategic

We will take a deep dive into cultivating unmatched loyalty with your most dedicated music listeners. This session covers tactics from VIP access and exclusive merchandise to leveraging community platforms and fan-driven data. Discover new ways to boost retention, increase lifetime value, and turn passionate fans into profitable partners.

Ted Cohen

Ted Cohen

Managing Partner, TAG Strategic

Kiel Gesicki

Kiel Gesicki

Senior Director of Business Development, Please & Thank You

Michael Delle Donne

Michael Delle Donne

VP, Artist Services, Wasserman Music

Felicia Palmer

Felicia Palmer

CEO, Tapyoca

Rod Yancy

Rod Yancy

Founder, Bootleg.Live

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