In the year of the $1,000 concert ticket, the world at large has added insight into deceptive ticketing practices. Fans now expect to be overcharged, erroneously thinking the artist, promoter, or ticketing company is benefiting from the inflated costs. But who really is? These stakeholders across the live event industry discuss the tools being used, and changes on the horizon that make it easier for fans to see shows at the prices the artist sets.